What services are impacted by the ISDN/PSTN Switch off?
While most businesses are already familiar with the concept of the ISDN/PSTN switch-off announced by BT in 2015, many still haven’t prepared for how they’re going…
An Introduction to the ISDN/PSTN Switch off
Back in 2015, the major UK telecommunications company, BT, announced they would be switching off their PTSN and ISDN technology in 2025. This marks the biggest…
10 Ways Microsoft Teams Can Enable Hybrid Working for Your Organisation
The number of hybrid working organisations is increasing at an incredible pace. In the UK alone, the percentage of hybrid workers increased from 13% in February…
How Companies Can Use Their Existing Microsoft Licences to Boost Digital Transformation
The concept of “digital transformation” is nothing new. For years now, organisations of all sizes have been gradually shifting into a more “digitised” future to boost…
How Microsoft Apps and Automation Can Save Your Organisation Time and Money
Every business wants to save money. The more you can save on things like operational expenses, productivity sinks and common challenges, the more you can invest…
How Companies Can Digitally Empower Their Workforce with Microsoft Teams
The world of work has evolved drastically over the last couple of years, impacting every industry. Everywhere we look, we see the rise of new trends…
Microsoft Teams vs Traditional Contact Centres
The contact centre has evolved drastically in the last few years. We’re now living in a world where customer service agents and sales representatives are distributed…
Why Use a Microsoft Teams Contact Centre?
For many companies, Microsoft Teams has officially emerged as the ultimate solution for unified communications. Capable of aligning, empowering, and informing employees all over the world,…
Voice Management and Microsoft Teams: Crucial points to consider
Microsoft Teams has rapidly emerged as the fastest-growing Microsoft application of all time. The ultimate tool for helping companies ensure business continuity in a world rocked…