Unlocking the full ROI potential of Microsoft Teams: 3 core challenges businesses need to overcome
It’s no secret that Microsoft Teams has emerged as a valuable resource for businesses in search of ways to improve business collaboration, productivity, and team performance.…
Contact Centre Case Study with Mazda
Mazda North American Operations needed to migrate their contact centre agents away from an outdated legacy call centre and telephony systems. They choose to take advantage…
Are You Achieving the Best ROI from Microsoft Teams?
In a relatively short space of time, Microsoft Teams evolved from being a simple solution for business collaboration to a crucial investment for end-to-end team synchronisation.…
Teams Voice Tooling: The Ultimate Teams Voice Management App
The pandemic had a huge impact on the way we live and work. During global lockdowns, companies were forced to rethink the way they enabled communication…
Working out the true cost and ROI of the Microsoft Power Platform in 2023
Companies can no longer afford to stand still when it comes to digital transformation. Rapid innovation in every industry is pushing organisations towards an “Adapt or…
New Year’s Resolution: Plan for the 2025 PSTN Switch-off
Important note – readiness can take up to 18 months! The impending PSTN switch-off shouldn’t be a new concept to most brands. BT (British Telecoms), announced…
Teams Voice Tooling Case Study
Resonate deployed its Teams Voice Tooling solutions into a Global Energy company with 910 sites, across 74 countries. The key aims were to achieve a more…
Bob Garcia, our CEO, reflects on the past year
What a mixture of feelings this year. We started the year with Covid restrictions. My family managed to avoid Covid through the whole pandemic only to…
A Leading Food Manufacturer
Business Challenge Our customer, a global food manufacturer, was looking for the right partner to help them implement Microsoft Teams across their organisation. They needed a…