Transforming business communications for a leading law firm
In the good old days (pre-2020), this major law firm had people primarily working in the office and using separate soft client and desk phones for…
Resonate is now a Microsoft Solutions Partner for Business Applications
Resonate, a leading technology company, focused on helping businesses unlock the ROI of their Microsoft investments, recently earned a new Microsoft Partner certification. The team is…
A Christmas message from our CEO, Bob Garcia
It’s a great time of year. We make family memories and for those of us who are getting older, reflect on them too! Here’s one: A…
Microsoft Teams Rooms Strategy for Enterprises
Our client, a multinational food manufacturing organisation, had embarked on a global Microsoft Teams Rooms rollout, but a negative end-user experience early in the programme led…
How Financial Services businesses can make the most of their Microsoft Licences
Digital transformation might not be a new concept in the world of financial services, but it’s just as relevant and crucial today as it was five…
Another Microsoft Advanced Specialisation for Resonate
Resonate, a company committed to helping businesses of all sizes unlock the full ROI of their Unified Communication and Collaboration tools, is taking its relationship with…
Getting your agents ready for your Cloud Contact Centre Launch
Contact centres can perform many tasks of the business, such as customer services, product/technical support, sales, appointment scheduling, payment, or many other use cases. They all…
What are your Contact Centre options in Teams?
As cloud consolidation and convergence becomes a critical priority for businesses around the world, today, companies are increasingly searching for ways to bring their critical tools…
The top 3 reasons to move your Contact Centre to Microsoft Teams
Microsoft Teams is now one of the most popular collaboration, communication, and productivity platforms in the world – and for good reason. The all-in-one ecosystem is…