Crest Voice Manager
PRODUCT OVERVIEW
Crest offers a user-friendly, fully automated solution to manage your Teams PSTN Voice functionality
Are you struggling to manage Teams Phone?
The move to Teams Direct Routing gives more responsibility to IT Administrators. Our solution addresses the following challenges:
- Manually maintaining a phone number assignment database through spreadsheets
- Running the PowerShell scripts for number provisioning is a time-consuming task for IT Admins
- Lack of visibility on phone system licence usage
- Requiring knowledge of PowerShell scripting to run simple tasks
- Complex internal request processes
Crest Voice Manager Demo
Find out how the Crest Voice Manager app can allow you to assign new numbers and remove old contact details, as well as assigning specific numbers, searching the database and more.
What Does Our Solution Provide?
There are two elements that make up the Crest Voice Manager solution. The first element is the Automated Request Process with integrated approvals which enables users to request PSTN voice functionality with zero-touch from an IT Team.
The second element has been designed for IT Administrators to help save them time when handling user PSTN voice requests. The Teams Voice Manager App offers the same functionality as the automated workflow but with the added benefit of Power BI Dashboards. These Dashboards provide reports on Number Range Usage, Phone System Usage and Requests made.
- Automated Number Provisioning
- Simple Request Process
- Phone Number Management
- Automated License Provisioning
- Easy to Use App Interface
- Reporting Dashboards with Number Range Usage Report, Requests Report and Calling Usage Report
Talk to us about implementing our Crest Voice Manager App in your organisation
Resources
Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area
Transforming customer contact for a healthcare company providing critical patient services
Our customers, a leading healthcare company that provides lifesaving medication and technologies to patients, are moving to the cloud and Teams globally, transforming their working practices…
Empowering Frontline and On-The-Move Workers with Microsoft Technology
Frontline workers and on-the-move employees are a cornerstone of the economy. These team members make up around 80% of the global workforce. Yet many still feel they…
A message from our CEO
Today, we are sharing some incredibly exciting news. We started Resonate officially in 2015, but in reality, we have been working on the idea of…