Contact Centre Case Study – Kent County Council
Kent County Council implemented Teams in 2020, and although it worked well for internal communication and collaboration, it become clear an enhanced feature set was required…
What is the Microsoft Power Platform?
Microsoft is perhaps the biggest name in the technology landscape for most buyers. Associated with everything from cloud computing to office productivity, Microsoft empowers teams across…
Reduce Your Operational Risk During the Coronavirus (COVID-19) Outbreak
How Microsoft Teams has the potential to lower your operational risk during the COVID-19 pandemic In March 2020, the World Health Organization (WHO) declared the new coronavirus disease…
Advice for Organisations using On-Premises Skype for Business & Lync with High Numbers of Home Workers
At the time of publishing this post it’s clear that over the coming days, organisations will be taking more drastic measures to de-risk the spread of…
Enabling Your Employees to Work Effectively from Home
How to enable your employees to work effectively from home in these unprecedented times. With the COVID-19 pandemic upon us, many businesses are having to consider…