Problem
As representatives of doctors individually and the profession as a whole our client needed to improve collaboration and communication company wide and with the hundreds of institutions and bodies they work with. Their existing legacy solutions were at the end of their life and unfit for purpose, so they approached Resonate to establish a single UCC platform supporting all their requirements now and in the future.
Solution
Our team worked closely with our client to design, implement and release a full solution as part of a controlled strategy.All modalities of Skype for Business were enabled including Instant Messaging, Presence, Peer to Peer, Enterprise Voice and Federation.
Results
Our client enjoyed a seamless implementation to Skype for Business using our proven implementation methodology to mitigate any risks.
They now experience improved communication and collaboration internally and between institutions resulting in a positive impact on business productivity and as an enabler in their partner strategy.
