Problem
Our client required a solution that enabled partners and partner teams to work in their specific disciplines but also share content and collaborate across the full business and create a One Team ethos. The existing systems and solutions did not allow for the level of collaboration demanded by the business, so the partners recognised the need to invest in a solution and service provider that has the skills and credibility to provide a high-quality service.
Solution
Setting a clear strategy and road map for the client to achieve a single and joined up collaboration solution for the whole business, our expert team designed and implemented the full solution and worked closely with the client on releasing the solution in a controlled and sustainable way.
Our solution enabled all Skype for Business modalities including: IM, Presence, Peer to Peer, Enterprise Voice and Federation for their UK and International business.
Results
Our client now has a single joined up collaboration solution that supports the fundamental needs of the business, is integrated with Microsoft applications, supports the One Team ethos and provides a platform for further innovation.
A clear UCC strategy was developed for the client and a seamless transition to Skype for Business enabled all of their UCC’s modalities. Our proven methodology ensured that business risks were identified and managed early, leading to a smooth transition to the new solution.
Our client can now collaborate effectively with strategic partners and external establishments and use their UCC platform as a tool for business growth.
