Centre of Excellence Services

PRODUCT OVERVIEW

Empower employees by building your own Power Platform capability

Resonate’s development experts can answer all your questions on citizen development. We are accredited in Microsoft’s Power Platform, Data Platform, Data Analytics, Application Development and Azure. We offer consultancy services to help you set up and run a Power Platform Centre of Excellence in your organisation.

Challenges

Citizen development is often an area of concern for IT Departments as they grapple with the challenges of how to monitor, manage and support disparate Apps and solutions including:

How should I go about citizen development?
What could go wrong?
How do I mitigate the risk?

Our Solutions

Audit & Preparation

Every business is at a different stage on their digital transformation journey and it’s vital to know exactly where you are before you can say what you need to do to get to where you want to be.

• Power Platform Readiness
• Power Platform Setup
• Governance
• Implement Centre of Excellence

Customer Success

The Power Platform is developing at a rapid pace. The benefit of this is that it means you will always be developing using the latest features. However it does come with its challenges. How do you keep up with it all?

• Training
• Evangelism
• Updates
• Feature tracking
• Microsoft Releases
• Resonate Releases

Support

While the end benefits will make the effort of establishing your own Centre of Excellence worthwhile, you can expect to face a few hurdles on the way. We can help bolster support by providing experience that can be leant on.

• Go Live/Launch
• Premium Support
• Support & Escalation Processes
• Development Backlog Management

Virtual Developer & Architect

Some of your citizen developers will be more capable than others. We’ll always be on-hand to give them a helping hand, if and when they need it.

• Support Projects Directly
• Trusted Advisor Role
• Architecture Design Services

Development & Deployment Services

Once your community are up and running with App development, there will be no stopping them. To make their job easier and to increase their capabilities, we offer a range of solutions that will enable them to achieve better outcomes faster.

• Professional Services
• Microsoft Centre of Excellence Toolkit Solution
• Accelerator Development
• Template Solutions
• Customer Solutions
• Resonate Solutions

Ready to get started?

For companies enabling a new generation of citizen developers and innovators, the centre of excellence will be a must-have investment for the future of work. If you’d like to speak to an expert about how well this initiative could work in your organisation, please don’t hesitate to get in touch.